SERVPRO of Ottumwa and Grinnell Employee Photos

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Billy

Billy is the General Manager at SERVPRO of Ottumwa/Oskaloosa. He has been with SERVPRO for almost 10 years and has the following certifications from the Institute of Inspection Cleaning Restoration Certification (IICRC):

  • Water Removal Technicians
  • Upholstery and Fabric Cleaning Technician
  • Odor Control Technician
  • Fire and Smoke Restoration Technician
  • Carpet Cleaning Technician
  • Master Fire and Smoke Restorer
  • Journeyman Textile Cleaner

He has his OSHA 10 Hour Certification.

Billy is also a certified Mold Remediation Supervisor.

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Shawn

Shawn is an Operations Manager for SERVPRO of Ottumwa/Oskaloosa.  He has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):

  • Water Removal Technician
  • Odor Control Technician
  • Fire and Smoke Restoration Technician
  • Applied Structural Drying Technician
  • Health and Safety Technician
  • Carpet Cleaning Technician

He maintains his OSHA 10 Hour Certification as well.

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Jordan

Jordan is our Operations Manager at SERVPRO of Ottumwa/Oskaloosa. He has several years of experience in construction and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):

  • Water Removal Technician
  • Odor Control Technician
  • Fire & Smoke Restoration Technician
  • Applied Structural Drying Technician
  • Applied Microbial Remediation Technician

He maintains his OSHA 10 Hour Certification as well.

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Matt

Matt is a Project Manager for SERVPRO of Ottumwa/Oskaloosa. He has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):

  • Water Removal Technician
  • Carpet Cleaning Technician
  • Odor Control Technician, Fire & Smoke
  • Restoration Technician
  • Applied Structural Drying Technician
  • Applied Microbial Remediation Technician

He maintains his OSHA 10 Hour Certification as well.

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Rick

Rick is a Production Technician for SERVPRO of Ottumwa/Oskaloosa.

He maintains his OSHA 10 Hour Certification.

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Nita

Nita is a Job File Coordinator for SERVPRO of Ottumwa/Oskaloosa. She has been in the restoration industry for 20 plus years. Nita has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):

  • Carpet Repair and Reinstallation
  • Water Damage Restoration
  • Master Textile Cleaner
  • Journeyman Water Restorer
  • Color Repair
  • Journeyman Fire and Smoke Restorer
  • Odor Control Technician.
  • Carpet Cleaning Technician
  • Upholstery and Fabric Cleaning Technician
  • Commercial Carpet Maintenance
  • Applied Structural Drying 

She maintains her OSHA 10 Hour Certification as well.

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Jane

Jane is our Reconstruction Project Manager for SERVPRO of Ottumwa/Oskaloosa.

She maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):

  • Water Removal Technician and Fire
  • Smoke Restoration Technician
  • Applied Structural Drying Technician

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Lauren

Lauren is the office manager for SERVPRO of Ottumwa/Oskaloosa. She has been an office manager with us previously and knows the ins and outs of SERVPRO.

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Michele

Michele is our Marketing Manager for SERVPRO of Ottumwa/Oskaloosa.

She maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):

  • Water Removal Technician
  • Fire and Smoke Restoration Technician

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Andrea

Andrea is our Director of Human Resources for SERVPRO of Ottumwa/Oskaloosa. She works closely with our employees and helps with our training process. If you are interested in being apart of our team you can always send your resume to andrea@SERVPRO.me.

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Nick

Nick is a Crew Chief for SERVPRO of Ottumwa/Oskaloosa.

He completes water and fire restoration services for us. 

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Ronda

Ronda is a controller at SERVPRO of Iowa City/Coralville. 

As Controller, Ronda is responsible for all accounting-related activities of the company.  Ronda has been part of the SERVPRO restoration industry for over 12 years. 

She also holds a certificate from the Institute of Inspection Cleaning and Restoration (IICRC) in Water Damage Restoration Technician. 

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Steve

Steve is a Project Manager for SERVPRO of Ottumwa/Oskaloosa. He is excited to be a part of the SERVPRO team, willing to help those who need it most.

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Charles

Charles is a Crew Chief for SERVPRO of Ottumwa/Oskaloosa. Charles works alongside the rest of our team, providing water and fire restoration services. 

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Mallery

Mallery is the Sales and Marketing Representative for SERVPRO of Pella/Grinnell. Mallery came to us with a strong background in insurance. She markets to businesses and communities to provide information on our services and our ability to be "Ready for whatever happens."

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Jesse

Jesse is the Sales & Marketing Representative for SERVPRO of Ottumwa/Oskaloosa. He is excited to be a part of our SERVPRO family.

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Brent

Brent is a Reconstruction Project Manager for the SERVPRO of Ottumwa/Oskaloosa office. He has many years’ experience in Project Management, Estimating, and General Contracting as well.

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Madison

Madison is part of the SERVPRO of Ottumwa/Oskaloosa team. Her position is Content technician which means that she assists with the process of getting the customer's contents back to preloss conditions.