Recent Posts

We Are Cleaning Experts

3/18/2020 (Permalink)

A man in a tyvek suit cleaning a wall We are "Ready for whatever happens" and can come anywhere to help.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  •     Kitchen/Food Areas
  •     Bathrooms
  •     Schools/Classrooms
  •     Offices
  •     Retail Spaces
  •     Water Fountains
  •     Shelving/Racks
  •     Sales Counters
  •     Carpets and Rugs
  •     Stair Handrails
  •     Elevator Cars
  •     Playground Equipment
  •     Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Ottumwa/Grinnell, 844-965-0001


What Is A Desiccant?

2/18/2020 (Permalink)

a desiccant Our team has the necessary equipment for any water damage disaster and the team is "Ready for whatever happens."

Our desiccant helps the process of bringing the affected area back to a state of dryness and is mainly used for commercial losses. More specifically, it helps mitigate water damage. For larger scale losses, it acts as a large dehumidifier utilizes a generator to help with the process. These use an absorbent material to extract water from the air. The material is heated to drip the moisture into a water tank. Desiccant dehumidifiers are designed to work more effectively in lower temperatures. Dehumidifiers are designed to keep a room’s humidity levels in check, so the air is more comfortable and fewer physical signs of damp air are noticed, helping minimize the chance of mold. The desiccant can be utilized if your home has been flooded, especially if the wood is soft to touch in that area. Softwood can indicate rotting and windowsills are particularly vulnerable. If you notice mold or mildew then SERVPRO of Ottumwa/Grinnell can use the desiccant to help get the moisture in the air and materials to a more stable level. Desiccants are used on a larger scale water loss to remove moisture from the air.  We used these as a tool in our balanced drying system in place or alongside dehumidifiers on a larger scale project. Desiccants operate differently than dehumidifiers. Desiccants do not collect water through condensation. They vent moisture-laden air from inside the structure to outside the structure using a ventilation system. Desiccants are usually large units and sit outside the structure with venting tubes and air input tubes from and to the structure. They create the greatest vapor pressure and are best used when trying to dry wood flooring, plaster, or concrete. They work on the principle of sorption rather than condensation. Water vapor in this process is adsorbed by a silica gel and then that silica gel is reactivated by energy causing the desiccant to release its moisture to the outside air.

What is a Flood Cut?

2/12/2020 (Permalink)

A man making a flood cut Drywall being removed to make a Flood Cut.

Water issues can come unexpectedly and rapidly damage the property. Water damage, if not treated quickly and efficiently, can damage flooring and personal belongings as well as heightening the chance for mold growth. Our Franchise Professionals here at SERVPRO of Ottumwa/Grinnell are here and “Ready for whatever happens.”  In some water scenarios, there needs to be a Flood Cut completed. This term is used in water remediation as well as construction for describing partial removal of drywall, allowing access to framing and salvageable materials to continue the drying process. With water damaged houses and business, this comes in handy for returning the property to preloss conditions. A Flood cut is made from the ground up, removing two feet of drywall all along the base when there is a water loss.  As the water works its way up the drywall, it prevents the water from continuing upwards and makes it easier for reconstruction. Additionally, the insides can be dried and sanitized behind wall cavity. The drywall can easily be fixed, making it look “Like it never even happened.”

We Are Ready Any Time, Any Day

1/31/2020 (Permalink)

different vehicles in front of the office building Our team is ready for any situation.

We maintain a promise to our clients: we are ready and prepared at all times. We have staff on call at night and on the weekends to make sure that when we are needed we are ready as we aim to be “faster to any size disaster.” We are available 24 hours a day, any day of the year which includes holidays.  We have different size vehicles all stocked and fueled ready to leave at a moments notice. We even have a new semi trailer available for any large losses. No matter the size, we can help with the emergency. We have a mobilized fleet accessible for your emergency.  We have a highly trained staff with crew leaders with over 90 years of combined experience in the mitigation and restoration business.  Our team at SERVPRO of Ottumwa/Grinnell maintains certifications in residential and commercial approved structural drying, fire and smoke restoration, odor control, water damage restoration, carpet and duct cleaning, and biohazard. We also keep updated on materials and new methods to ensure we are giving you the most efficient and effective solution for your situation.  Our team is ready to help you.

Happy 2020 from SERVPRO

1/24/2020 (Permalink)

a man sitting at a markeing table Our team prepping for the new year.

I'm sharing the document with you now. So you can see more Happy 2020 from your friends at SERVPRO of Ottumwa/Grinnell. This year, we hope to prepare you for any sort of disaster that can come your way. We want to ensure that you’re ready for any unexpected situation that can affect your property whether you’re a homeowner, renter or business owner. Your property is important and this month is a great time to prepare for the upcoming months. One easy step for business owners is to create a free Emergency Ready Plan (ERP). This helps you prepare for any situation including fire and water damage that could happen to the property in the future. So, if anything does happen, all contacts and information is already gathered and ready to go for the next steps. We know how stressful unexpected disasters can be, and an emergency ready plan can alleviate some of that stress. SERVPRO of Ottumwa/Grinnell encourages business owners to utilize this resource for 2020 to be “Ready for whatever happens.” SERVPRO is ready 24 hours a day every single day of the year for emergencies.

We Are Prepared for Anything

10/31/2019 (Permalink)

A green van Our vehicles are loaded and prepared for any disaster.

SERVPRO of Ottumwa/Oskaloosa strives for precise attention to detail, making sure to place customer safety first. With a careful eye and thoroughness, we aim for the best preloss conditions for any situation. These elements are essential and help bolster our professionalism. SERVPRO aims to have the customer be more at ease during such stressful times. SERVPRO of Ottumwa/Oskaloosa knows that there are numerous memories and precious items attached to every home, so we are diligent and work hard to get you back into your home. No matter the weather or scenario, SERVPRO is there to help and to work to get you the best results. Our trained staff brings with them the best materials, equipment, and chemicals in the business for any situation whether it is a fire, water, sewage, mold, post construction, or general cleaning job. SERVPRO fills the trucks with equipment for any disaster, highlighting that we are ready and prepared to make sure that the homeowner or business owner is satisfied with the results and can go back to day-to-day life.

Why We Need Training

10/30/2019 (Permalink)

Man holding a clipboard and directing other employees holding work fans Training helps to make sure that you are getting the best possible service.

Extensive training and certifications remain the backbone for building a capable team who is ready for any situation. Training is essential to not only grow our team’s knowledge base but also to reinforce skills when dealing with different situations. The SERVPRO of Ottumwa/Oskaloosa team maintains several certifications under the Institute of Inspection Cleaning Restoration Certification (IICRC). These include Water Removal Technician, Odor Control Technician, Fire and Smoke Technician, Carpet Cleaning Technician, and Health and Safety Technician among many others. These act as an important function to SERVPRO’s daily functions, enhancing productivity, building team spirit, promoting high morale and individual development. All these ensure that our team is bringing the best work into the residence so the team can make it “Like it never even happened.”  At the end of the day, our wide range of services is a result of SERVPRO’s commitment to growth and development. SERVPRO of Ottumwa/Oskaloosa is committed to a solutions-based mentality and continuing to grow our knowledge and certifications to help when the time calls, displaying our outstanding customer service.

Why Have a Live Burn?

10/18/2019 (Permalink)

A broken gas line on fire, shooting out a jet of fire This is a broken CSST flexible gas line that ignited gas and released a jet of fire.

Four large boxes were constructed this month by our SERVPRO team with drywall to simulate an actual room. Recently, the Ankeny Fire Department, EFI Global and our SERVPRO of Ottumwa/Oskaloosa franchise helped set up a live burn for insurance adjusters and risk managers to help them gain knowledge to make informed decisions when processing claims. Adjustors learned the details of how fires erupt from separate structural materials, analyzing the speed of fire scenarios. Donated furniture was used to show how different fire scenarios can alter a home. A broken CSST flexible gas line which is utilized to run gas to appliances helped create one of the potential house fires. The situation brought about a non-grounded line that developed a pin hole from an electricity arc and leaked out gas, hence, igniting the gas and creating a stream of fire. The fire department also demonstrated how quickly fires with pieces of furniture close in proximity in a corner erupt. Overall, Live burns are essential for adjustors so they know the effects of soot and smoke throughout the environment. To learn more, read our blog on the top 10 causes of house fires to learn how to protect your home.


10/8/2019 (Permalink)

People crouched by a broken sink. They are talking to one another. When disaster strikes your home or business, Call SERVPRO of Ottumwa/ Oskaloosa.

Over the past few years, SERVPRO of Ottumwa / Oskaloosa has worked hard to become a leader in the restoration industry in Southeast Iowa. The team genuinely cares about each and every customer and treats them as they would want their families to be treated. When someone calls in with a disaster (fire, water, mold, biohazard), they are there to help them pick up the pieces and put them back together. They are proud and passionate about the work they do. SERVPRO provides estimates that detail all the services to be performed, eliminating unanticipated surprises. Once the estimates have been approved, trained professionals will arrive in fully stocked vehicles not only to mitigate the problem but also to protect the structure and contents. SERVPRO has a 24-Hour Emergency Service that provides help for those who need it.

With over 70 years of combined experience, SERVPRO of Ottumwa / Oskaloosa has the knowledge and training to provide assistance with any disaster that may occur. When disaster strikes your home or business, Call SERVPRO of Ottumwa/ Oskaloosa.

Halloween Fire Safety Tips for Safe Decorating

10/7/2019 (Permalink)

Halloween fire safety is very important and SERVPRO of Ottumwa / Oskaloosa is here with these safety tips. If you have an accidental fire in your home or business you can depend on SERVPRO of Ottumwa / Oskaloosa to help with your clean up needs. We believe though that  knowledge and prethinking helps to reduce fire damage.

  • Use a battery-operated candle or glow-stick in jack-o-lanterns. If you use a real candle, use extreme caution. Make sure children are watched at all times when candles are lit. When lighting candles inside jack-o-lanterns, use long, fireplace-style matches or a utility lighter. Be sure to place lit pumpkins well away from anything that can burn and far enough out of the way of trick-or-treaters, doorsteps, walkways, and yards.
  • Dried flowers, cornstalks and crepe paper catch fire easily. Keep all decorations away from open flames and other heat sources like light bulbs and heaters.
  • Tell children to stay away from open flames including jack-o-lanterns with candles in them. Be sure they know how to stop, drop and roll if their clothing catches fire.

Halloween fire facts

  • From 2009-2013, decorations were the item first ignited in an estimated average of 860 reported home structure fires per year.
  • Nearly half of decoration fires in homes occurred because the decorations were too close to a heat source.
  • These fires caused an estimated average of one civilian death, 41 civilian injuries, and $13 million in direct property damage per year.
  • Forty-one percent of these incidents were started by candles; one-fifth began in the living room, family room, or den. 

 Source: NFPA Applied Research